Abcrugs.com Website Review & Ratings + ABC Rugs Coupons
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Abcrugs.com Website Review & Ratings + ABC Rugs Coupons

ABC Rugs is an online retailer of area rugs. They offer an enormous selection of area rugs in many different styles ranging from traditional Persian style designs to contemporary floral or graphic designs. Unlike many home furnishing stores, that offer something for every room of a home, ABC Rugs focuses solely on area rugs, and rug mats. This might be preferable for the shopper who is easily overwhelmed with vast selections, and prefers to shop in specialty stores. The rugs in the store are organized by style, so the shopper can easily narrow down their options based on the look they are going for.  Examples of the different categories are Contemporary, Traditional, Children’s, Animal Print, Shag, and Outdoor.  On the individual product page, there are several size options available for each rug, and although in the drop down menu for this, the price is listed in pounds, the price is actually listed as US dollars in the shopping cart. Despite the incongruity in currency listing, the website is very easy to use for shopping.

ABC Rugs: What makes it different?

ABC Rugs sets itself apart in that it offers free shipping on every product sent within the continental United States, so every state besides Alaska and Hawaii. This is very useful as shipping large items such as area rugs can be very expensive. Another feature that makes this website relatively unique is that they do not charge tax on any of their products. The exception to this is that they are obligated to charge tax on orders being shipped to New York State. ABC Rugs also offers a loyalty point program, where each dollar spent is counted as a point. The customer can accumulate points to get a discount on future purchases. Finally, ABC Rugs offers a live chat feature that is helpful. The customer service associate was professional and helpful, as well as prompt in his response to a basic question regarding a sale on the website.

ABC Rugs vs. primary competitors (sites similar to ABC Rugs)

Two Main Competitors with ABC Rugs are The Home Depot and Rug Exchange. Unlike ABC Rugs, both the other retailers offer other home products than just area rugs. The Home Depot offers an extensive inventory of all products related to home décor and repair. Rug Exchange is the area rug department for Carpet Exchange, a store that focuses on flooring and carpet. The home depot offers free shipping on many, but not all rugs, and Rug Exchange offers free shipping on all of their products. While ABC Rugs does not ship to Alaska or Hawaii, both the other retailers will for an additional cost. While ABC Rugs does not charge tax on their products, both other retailers do charge tax. Neither of the competitors offers a loyalty program similar to ABC Rugs, although they do have membership programs with other benefits. As for the products offered by each retailer, ABC Rugs has the most varied selection of rug styles, while Rug Exchange has more traditional and high-end options and Home Depot offers more budget friendly and generic options. ABC Rugs also offers more of-the-moment, trendy styles than the competitors.

ABC Rugs: Pricing & packages

ABC Rugs is priced similarly to most large home furnishings retailers.  They are by no means a discount store; however, their prices are comparable to the other competitors. When this store was reviewed, there was a sale on most of the rugs, taking an additional 10% off of the listed price. One pricing feature that is relatively unique to ABC Rugs is their price match guarantee. They promise to match any other retailer’s price by 10%. In order to use the price match feature, the shopper simply has to click the price match link on the product page and fill out a quick form with the competitor’s information, and an ABC Rugs customer service representative will investigate the price and contact the shopper with pricing options.

ABC Rugs: Product images & screenshots
ABC Rugs Coupons
ABC Rugs: Customer reviews & comments

There are not any customer reviews available from outside sources for ABC Rugs, at the time of this review no assessments, good or bad could be found. On the actual website, they offer a few testimonials, which are favorable to the company. They are quoted as having good customer service, expedient shipping, and high quality products. There is a review feature for each individual product however, where customers may write a review of the rug that they purchased. The vast majority of the product reviews on the ABC Rugs website are positive. This company comes across as trust worthy in general, and offers several convenient features that making shopping with them a pleasurable experience for the customer.

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Excellent article

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